Why was my income or recurring deposits unable to be verified?

We were unable to verify your recurring deposits or income because of one of the following reasons:

Varying amount

• Your recurring deposits vary by a large amount and our system is unable to recognize whether it is a non-recurring deposit or a deposit from your employer*.

Pay schedule is irregular

• You receive deposits from your employer* on dates that do not match up with your schedule.
• We can only verify users with schedules that are weekly, biweekly, semi monthly or monthly.

Name of recurring deposits are inconsistent

• If we see any inconsistencies in the name of your recurring deposit, we are unable to detect it as a single source.

Not a direct deposit if employed

• We only accept income in the form of direct deposits from the same source.
• Deposits from transfers, cash deposits, paper checks, or paychecks with inconsistent deposits are not accepted.

Employer* recurring deposits are missing

• We are not recognizing any deposits that match the schedule you have added.
• If you have a new employer or payment provider, please wait until three recurring direct deposits from your new employer or payment provider are deposited.

*Or other source of deposit