If you are a victim of identity theft, contact our Restoration Specialists at 833-623-0759 to help you repair and restore your identity.
Keep in mind that you must have your membership activated and have your Identity Protection plan ON to access Identity Restoration services. You can turn ON Identity Protection by going to the “Credit” tab on the Brigit app and clicking “Get protected” under “Insure your identity”.
In addition to talking to our Restoration Specialists, you may consider taking some of the following steps:
Report identity theft to the FTC
Visit IdentityTheft.gov, the federal government's one-stop resource to help you report and recover from identity theft. Complete the online form at IdentityTheft.gov or call the FTC at 1-877-438-4338.
Based on the information you enter, IdentityTheft.gov will create your Identity Theft Report and recovery plan. Your identity theft report proves to businesses that someone stole your identity. It also guarantees you certain rights.
Contact credit card issuers or other companies where you know fraud occurred
Call the fraud department or customer service. Explain that someone stole your identity. Ask them to change the account number, close or freeze the accounts (depending on type of account). Ask them to put a passphrase or PIN code on your account. Consider changing logins, passwords and PINs for your accounts.
Get replacement cards with new account numbers. If a credit card, ask that the old account be processed as "account closed at consumer's request" for credit record purposes. You should also follow up this telephone conversation with a letter to the credit card company that summarizes your request in writing.
Place a fraud alert with the credit bureaus
A fraud alert tells businesses that check your credit that they should contact you before opening a new account. Starting September 21, 2018, when you place a fraud alert, it will last one year.
You can place a fraud alert or military active duty alert by contacting any one of the three nationwide credit reporting agencies - Equifax, Experian or TransUnion®. The one that you contact must notify the other two. You can find their phone numbers and websites at IdentityTheft.gov/CreditBureauContacts.
File a report with your local police department or sheriff's office.
Go to your local police office with the following:
- a copy of your FTC Identity Theft Report
- a government-issued ID with a photo
- proof of your address (mortgage statement, rental agreement, or utilities bill)
- any other proof you have of theft (bills, IRS notices, etc.)
Tell the police someone stole your identity and you need to file a report. Ask for a copy of the police report. You may need the police report in the future to prove you are a victim.
Change your passwords
Make sure all your passwords are strong and unique for your online accounts.