There are a few reasons why this may have happened:
- Insufficient deposit history: You don’t have enough incoming deposits to verify your income. (If you’ve recently switched jobs or payroll providers, give it some time and try again after you’ve received at least 3 recurring deposits.)
- Inconsistent deposit name/source: The name or source of your recurring deposits is inconsistent, and we weren’t able to recognize them as a single income source.
- Insufficient deposit amount: Your recurring deposits don’t meet the minimum dollar amount required.
Still having trouble? Try connecting your payroll provider directly to Brigit—it’s completely secure, and typically allows us to verify your income straight from the source.
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